Kh8 Organics LLC only ships domestically and guarantees delivery to all US states, except for Hawaii and South Dakota. Due to the current state laws in Hawaii and South Dakota on industrial hemp and CBD, unfortunately we are unable to offer shipping to these states at this time. Products are shipped within 1-3 business days after we receive your order, weather and postal holidays permitting. We offer two different shipping options for our customers. Standard USPS shipping as well as USPS priority 2 day shipping. A tracking number will be sent via email after the purchase, after the product(s) have shipped. Please contact us via our contact page if you have not received a tracking number within 5 business days of placing your order. If your order qualifies for free shipping, the 2 day priority method is used.
Due to the products we carry and their nature, we do not offer returns on any items that we sell. Making sure our products are top quality and are 3rd party lab tested for labeled potency is very important to us, as is the satisfaction of our customers throughout the entire process. If there are any issues upon receiving your product, please contact us via email or phone, or social media and we will be happy to speak with you regarding any issues, and provide a solution, even if it ultimately includes sending out another product to you on our behalf.